Shipping policy

1. Shipping Destinations

Currently, we only ship within India. We are working to expand our shipping capabilities and may offer international shipping in the future.

2. Shipping Costs

Shipping costs vary based on marketing strategies and promotions. During special campaigns or offers, shipping charges might differ. Customers will be informed of the shipping cost during checkout.

3. Shipping Carriers

We currently ship using India Post. As we grow, we may partner with other carriers to offer more flexible and reliable shipping options.

4. Delivery Timeframes

Orders are typically delivered within 2 to 10 business days, depending on the delivery location and shipping carrier. We strive to meet these timelines, but delays may occur during peak periods.

5. Order Processing Time

We process all orders within 1-2 business days after payment is confirmed. Once processed, your order is handed over to the shipping carrier.

6. Tracking

We provide tracking information if it is made available by the shipping provider. If no tracking details are provided by the carrier, we will be unable to share tracking updates.

7. Damaged/Lost Shipments

If your order arrives damaged or is lost during shipment, you must report the issue within 24 hours of receiving the product. Contact us with the necessary details, including pictures and videos, to initiate a claim.